Privacy Policy

1. Introduction

CommunityApp ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: Name, email address, phone number, and password
• Organization information: Organization name, address, email, phone, and website
• Communications: Messages, support requests, and feedback you send us

We may also collect certain information automatically when you use the Platform, such as your IP address, browser type, and usage data.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Send account verification and security SMS messages, including one-time passcodes (OTP)
• Process and review organization registration applications
• Communicate with you about your account and the Platform
• Improve, maintain, and secure the Platform
• Comply with legal obligations

4. SMS Communications

If you have consented to receive SMS messages, we will send you text messages for account verification and security purposes. Standard message and data rates may apply. You can opt out at any time by replying STOP to any SMS message. For help, reply HELP or contact us at support@pranatfoundation.org.

We do not share your phone number with third parties for their marketing purposes.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating the Platform (e.g., SMS delivery services), subject to confidentiality obligations
• Legal requirements: When required by law or to protect our rights and the safety of others
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of certain communications

To exercise these rights, contact us at support@pranatfoundation.org.

9. Children's Privacy

The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@pranatfoundation.org.